Now that your dream candidate has accepted your job offer, how do you make their first day a smooth and welcoming one? Here are 14 steps you should take.
- Have them sign an employment agreement or contract. This document should spell out and confirm the terms of the offer. Include a recap of their salary and benefits, job duties. Include your non-disclosure and non-compete terms as well. Consult a professional in your state who can assist you in preparing this document.
- Begin any paperwork that can be completed ahead of time. If you use a Professional Employer Organization (PEO) they can do all of this for you.
- Set up any access to internal systems required for your business, i.e. company email, company calendar, and software access.
- Set up any hardware they will need, i.e. laptop, monitor, phone, and printer.
- Set up their workspace or office. Make sure their desk is stocked with all of the supplies they will need. Make sure their area is clean and functional.
- Order any items they will need such as business cards or company branded clothing.
- Inform the staff of their arrival.
- Set up a complete training calendar and agenda for the first four weeks. Include the following:
- Daily and weekly training tasks to be completed.
- A description of each training module.
- Who will mentor and train them for each module.
- An end-of-day recap.
- Discuss the next day of training.
- A list of resources they will need.
- Reach out to them a couple of times prior to their first day to see how they are doing and if they have any questions. This is especially important if they are relocating.
- Order flowers or some other appropriate welcome gift to arrive on their first day, this does not need to be expensive.
- Be there when they arrive and welcome them and show them to their work area.
- Order a team lunch in their honor. This is a great way for them to meet the entire staff.
- Follow the training plan you set up!
- Conduct a 30-day review to discuss their progress and next steps.
Starting a new job can be stressful for all involved. The new employee will be nervous and unsure of what will happen next. Having a plan and communicating that plan to all of the team will make them more comfortable. Making them feel welcome and at home will have a long-lasting positive impact on your entire organization.
Lou Andruzzi, President